Privacy Policy for Heal to Create LLC Effective Date: 11/17/2025 Heal to Create (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share when visiting healtocreate.org (the “Website”) and when using our services. 1. Information We Collect We collect limited personal information necessary to provide and improve our services. This may include: Personal Information: Your first name, last name, and email address (when submitting a contact form). Service Information: Details related to therapy session scheduling and preferences. Payment Information: Payments are processed securely through SonderMind, a HIPAA-compliant third-party platform. Heal to Create does not directly collect or store your payment details. 2. How We Use Your Information Your information is used to: Respond to inquiries or messages submitted through the contact form. Schedule and manage therapy sessions. Send important information regarding your appointments or services. Comply with legal or professional obligations under applicable law. We do not sell, rent, or share your personal information for marketing purposes. 3. Payment Processing All paid therapy services are processed through SonderMind, a secure third-party platform that complies with HIPAA and PCI-DSS standards. Any payment information you provide through SonderMind is governed by their own Privacy Policy and Terms of Use. 4. Data Retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. 5. Data Security We take reasonable administrative, technical, and physical precautions to safeguard your personal data against loss, theft, or unauthorized use. However, no online transmission or storage method can be guaranteed to be 100% secure. 6. Your Rights Under the Colorado Privacy Act (CPA) If you are a resident of Colorado, you have the right to: Access the personal information we hold about you. Request correction or deletion of your information. Opt out of the sale or sharing of your personal data (we do not engage in such practices). Request data portability. To exercise your rights, please contact us at: [Insert Contact Email, e.g., info@healtocreate.org]. 7. Third-Party Services Our website may contain links to external websites or services, such as SonderMind. We are not responsible for the privacy practices or content of these third-party sites. 8. Children’s Privacy Heal to Create does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us so we can promptly delete it. 9. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date. Continued use of our website after any modification constitutes acceptance of the updated terms. 10. Contact Us For questions about this Privacy Policy or your personal data, please contact: Heal to Create Email: healtocreate@gmail.com Website: https://www.healtocreate.org Based in Colorado, USA
Terms of Service Effective Date: 11/17/2025 Welcome to Heal to Create (“we,” “our,” “us”). These Terms of Service (“Terms”) outline the conditions under which you may use our website healtocreate.org (“Website”) and participate in therapy services offered by Denisse Manzano. By accessing our Website or booking a session, you agree to comply with and be bound by these Terms. 1. Services Provided Heal to Create offers transpersonal and holistic therapy services, available online to clients located in the state of Colorado. Therapy sessions are designed to support personal growth, emotional wellness, and holistic healing. All therapeutic services are provided by Denisse Manzano, a qualified mental health professional, through secure and confidential channels. 2. Scheduling & Appointments Sessions may be scheduled online through our Website or through authorized booking platforms such as SonderMind. Each session is approximately 60 minutes and is conducted online unless otherwise arranged. 3. Fees & Payments Session Fee: $92 per session (60 minutes) Orientation Call: Free of charge Payments are processed securely through SonderMind, a HIPAA-compliant platform. Fees are due at the time of booking or as otherwise arranged through SonderMind. Heal to Create does not process or store your payment details directly. 4. Cancellation Policy We understand that unexpected circumstances may arise. However, in order to honor time and commitment to all clients, the following policy applies: Cancellations made less than 24 hours before the scheduled session and if not rescheduled within 3 days after may result in being charged partially. No-shows (missed sessions without notice) will be charged $70 To cancel or reschedule, please notify us at least 24 hours in advance by email or through your SonderMind client portal. 5. Refund Policy All services rendered are considered final and non-refundable. Refunds are not available for completed sessions, missed appointments, or late cancellations. 6. Confidentiality & Professional Conduct All therapy sessions are conducted in accordance with professional ethical standards and applicable state and federal confidentiality laws, including HIPAA. Your information and records will not be disclosed without your written consent, except where required by law. 7. Limitation of Liability Therapy is a collaborative process but does not guarantee specific outcomes. By using our services, you acknowledge that Heal to Create and Denisse Manzano are not liable for any indirect, incidental, or consequential damages resulting from participation in therapy or use of the Website. 8. Use of the Website The Website is intended for informational and professional purposes only. You agree not to misuse, copy, or distribute any materials found on the site without prior written permission. 9. Changes to These Terms Heal to Create reserves the right to update or modify these Terms at any time. The revised Terms will be posted on this page with the updated effective date. Continued use of our services or Website after such changes constitutes acceptance of the updated Terms. 10. Contact Information If you have any questions about these Terms, please contact us at: Heal to Create Email: healtocreate@gmail.com Website: https://www.healtocreate.org Based in Colorado, USA
Disclaimer: The services provided by Heal to Create and Denisse Manzano are intended for therapeutic, educational, and personal development purposes. While therapy can support emotional and psychological healing, it is not a substitute for medical diagnosis, psychiatric treatment, or emergency care. If you are experiencing a mental health crisis, thoughts of self-harm, or require immediate assistance, please contact 911, the National Suicide Prevention Lifeline (988), or go to your nearest emergency room. Participation in therapy through Heal to Create does not establish a legal or medical relationship beyond that of client and therapist. All services are provided in accordance with professional ethics, confidentiality standards, and the laws of the State of Colorado.